Communication

Teachers will contact you by telephone or in writing when they want to tell you that your child has done well or if there is any cause for concern. You are welcome to contact staff any time you need. Please note that teachers are in class most of the day so they cannot always get back to you immediately.  However, they aim to return your call within a day. In many cases, reception and admin staff are able to answer general queries so please explain your query to them first. 

Email [email protected] and ask for a message to be passed on. Messages received are passed on every day. Queries are answered by our Administrative team in the first instance and will be forwarded to the appropriate member of staff. 

The Castle Rock School Meadow Lane Coalville Leicestershire LE67 4BR 

Telephone – 01530 834368 (main reception) Calls may be recorded for training and monitoring purposes. 

X – @castlerocksch 

Facebook – www.facebook.com/castlerocksch 

 

Office Opening Hours 

Monday to Thursday : 8.30am to 4.30pm Friday : 8.30am to 4.00pm 
Calls may be recorded for training and monitoring purposes. 

 

CONTACTING THE lionheart EXECUTIVE TEAM 

To contact the Lionheart Educational Trust Executive Team please email [email protected]  

Click here for information on the Lionheart Exec Team. 

 

SAFEGUARDING INFORMATION 

For more information about safeguarding, or if you have any concerns regarding safeguarding, please visit our safeguarding page for all the necessary contact information.